Helping end-users since 1981


We provide consulting on:

  • Selecting a Help Authoring Tool
  • Help Authoring Tool Needs Analysis (let us objectively help you determine which HAT is best for your needs)
  • Project and content management
  • Document conversions
  • And more!

Consultations can be held at your office, over the phone, or over the Internet.

"I really have to say thank you again.Your work in providing the training, the training materials themselves, your support with our content migration, and time and attention was instrumental -- CRITICAL -- in delivering a quality product. This project has been much anticipated by my management, the training and IT departments, the developer community, as well as the users."

Angela R. Watkins, PMP, OASD Business Representative, Pension Benefit Guaranty Corporation

If you are trying to decide which HAT to use, we suggest that you create a "wish list" that includes absolutely every feature that you want in a tool (many folks use the HAT Comparison Matrix). We can then analyze it and, after we have finished, meet with you to share our findings. You can use the resulting information when proceeding.

"As our technical writing and editing consultant for the last several years, Char has been a vital partner in the successful development of MPI's documentation programs. We have relied extensively on her expertise to produce professional, high-quality materials for our applications. Her devotion to customer service has given MPI a reliable resource for meeting tight deadlines while maintaining the excellence of our materials. We would recommend Char's services to anyone looking to add a key resource to their documentation needs."

Michael Markov, CEO, Markov Processes International, LLC

Contact us today.