Helping end-users since 1981

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JTF Associates, Inc. started in 1987, providing technical writing and desktop publishing services.

As the online world changed, so did our services.

We started by producing and developing RTF-based WinHelp and Multimedia Viewer files for customers around the world. Then, as the Internet gained in popularity, we started developing demo and live Web sites for some of our clients.

Now we produce and develop WinHelp, HTML Help, HTML-based Help files, and Web sites. We also provide Web hosting and training.

See our Development page for more information on our services, our partial list of clients, and some of our accomplishments.

Our president, Char James-Tanny, has more than 25 years of experience as a technical writer and is well known in the Help community for her knowledge of online Help tools and concepts. Author of two books, she recently co-authored Managing Virtual Teams: Getting the Most from Wikis, Blogs, and Other Collaborative Tools with Brenda Huettner and M. Katherine Brown. Char speaks frequently at conferences around the world on Help topics, cross-browser issues, and tool-specific functionality. Char is a senior member of STC's Boston Chapter, an AuthorIT Certified Consultant, a 2007 Microsoft Help MVP, and Secretary of the Society for Technical Communication. See her List of Works for books, articles, and conference proceedings.

To contact us:

  • Send email to information at helpstuff dot com
  • Send snail mail to:

    JTF Associates, Inc.
    PO Box 8140
    Lynn, MA 01904 USA

  • Call us at +1 781.598.5129.
  • Fax us at +1 781.715.1442.

See also...

List of works

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